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FAQs: Transitioning from ITIL v3 to v4

ITIL 4, the most anticipated update in ITIL history, is coming soon.

For those of you who are already progressing deep into ITIL v3 there is path to transition to ITIL 4 without having to start from square one. The ITIL Managing Professional Transition Module covers the core elements from the ITIL Managing Professional stream. There is a mandatory training element and exam associated with this module, enabling you to transition your existing designations into the new ITIL 4 certification scheme. Successful completion of this module provides you with the ITIL Managing Professional designation.

What's New with ITIL v4?

The latest version of the popular ITSM framework will be released in 2019 - what does that mean for you?

"ITIL V4, the latest version of the world’s most popular ITSM framework, is scheduled to be released in Q1 of 2019. Announced nearly two years ago at the itSMF USA Fusion 2017 conference, the new ITIL update will focus on integrating ITIL guidance with best practices from the worlds of DevOps, Agile, and Lean. ITIL V4 is being developed by a team of more than 150 industry experts contributors and writers, along with a new ITIL Development Group consisting of more than 2000 members representing many of the largest organizations in the world.

3 Reasons Why Your Company Needs ITIL®


In today’s world of tight budgets, delayed projects, and constant staff reductions, IT executives are looking for different ways to run their departments. Having technical competence is not enough. IT organizations must focus not only on technology, but people and process as well.

A Perfect Combo - ITIL & Business Skills

Looking to take advantage of our Buy 2 Get 1 Free promotion? Our ITIL and Business Skills packages are perfect for various degrees of IT professionals. IT Infrastructure Library® (ITIL) is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to your business plan.

ITIL has been adopted by thousands of organizations worldwide. New Horizons Learning Group has the ITIL courses and training to help you earn your ITIL certifications and empower your organization through adoption of IT Service Management. We offer a full range of courses, from basic awareness and ITIL implementation planning to the Expert level of ITIL certification. Successful completion of these courses will show you and your team how to turn the ITIL theory into practice for you to integrate into your job.

ITIL combined with the following Business Skills courses will deliver a highly focused set of practical skills ready both IT Support and Managers. 

Implementing ITIL in the Cloud


How do you implement ITIL in the cloud? How do you use the ITIL framework to manage the cloud? 

There seems to be great interest in deploying IT service management tools in the cloud, and ITIL can be adapted to continue to manage IT, regardless of the platform.

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