New Horizons Blog and Resources

Conflict, while unpleasant, is something we will all face multiple times over the course of our careers. Though conflict is inherently negative, when managed effectively it can actually yield productive conversations and personal growth. Because conflict at work is inevitable, it is best to know how to manage conflict by having some strategies at your disposal so that you can resolve conflict quickly and get back to focusing on your goals. Your ability to manage conflict will provide a lot of value to your team as so many employees lack this skill and often don’t know how to express themselves professionally and respectfully when they are experiencing a high degree of emotion. Knowing how to manage conflict is a great way to practice emotional intelligence at work. Whether you’re a manager or a team member, having the right conflict management techniques at your disposal will give you simple, actionable steps to take so you can resolve these unpleasant, unavoidable situations.

If you’ve been in a manager position at all in the last few years, you probably know the pain that comes with saying goodbye to a valuable team member who holds a lot of institutional knowledge and going through the lengthy hiring process of reviewing applications, giving multiple rounds of interviews, and finally getting your new hire up to speed on their role and your company. The Great Resignation reminded us all of the importance of retaining great employees. Not only does employee retention prevent the disruption of projects and goals, it also saves companies time and thousands of dollars. Besides toxic company culture and low salary, many employees cite poor management as one of the main reasons they’ll leave a job. Read these tips on how to be a good manager and foster a work environment employees want to stick around for.

Tim Dorton will serve as the Leadership Architect and Director of The Center for Leadership Development and Advisory Services. In this role, Dorton will oversee the Center for Leadership and Development’s sales initiatives and foster strategic partnerships with Fortune 500 clients for the promotion of the Leadership & Development Advisory Services.

We are excited to announce our new apprenticeship program in California for aspiring IT professionals, launched in collaboration with the American Institutes for Research (AIR) and CompTIA.

New Horizons Learning Group is the latest organization to join CompTIA Apprenticeships for Tech, a national initiative to help employers fill current and long-term IT staffing needs through an “earn and learn” apprenticeship program that is also creating employment opportunities for people from a diversity of backgrounds.

What is the cybersecurity skills gap and what can your company do about it? Certain ramifications of the COVID-19 pandemic will be seared in our minds forever—supply chain disruptions, workforce shortages, and a major shift to virtual work and education. One major effect of the pandemic, though lesser known, is being felt by I.T. departments in thousands of businesses across the globe.

The threat of increasingly sophisticated cybercriminals is more imminent now than ever as the body of smart devices in the Internet of Things grows and as government agencies, healthcare giants, and academic institutions move to digital, work-from-home infrastructure, increasing their vulnerability to cyberattacks that could leave the private information of their employees, clients, and stakeholders exposed.

To add to the concern, there's a major skills gap in cybersecurity and it's only expected to grow. Experts predict 3.5 million job openings in cybersecurity by 2025. This cybersecurity skills gap is what prompted Microsoft to launch an international skilling campaign to help the world's businesses fight off ever-advanced cyberattacks. With increasing technical demands and a shortage of qualified workers, it's clear that the one thing organizations should do to stay ahead of cybersecurity threats is invest in high-quality training and certification programs.