Congratulations to New Horizon's very own, Richard Govinda! The 2021 Instructor Excellence Award recognizes the elite CCSIs being recognized for delivering top quality training and maintaining high customer satisfaction in their field of expertise throughout 2020. To qualify for this award, CCSIs must have a 4.8 customer satisfaction rating and received the minimum number of evaluations collected in each technology area. The minimum number of evaluations varies based upon the average number of responses collected in each technology.
The 2021 Distinguished Instructor Award recognizes the top Cisco’s most influential CCSIs who provide the highest quality training experience and demonstrate the best overall instructor performance across multiple Cisco technologies, as measured by the customer satisfaction survey throughout 2020. Their dedication, effort, and commitment to Cisco is unparalleled.
We are proud to have Richard on our team and delivering top quality training every day.