New Horizons Blog and Resources

Conflict, while unpleasant, is something we will all face multiple times over the course of our careers. Though conflict is inherently negative, when managed effectively it can actually yield productive conversations and personal growth. Because conflict at work is inevitable, it is best to know how to manage conflict by having some strategies at your disposal so that you can resolve conflict quickly and get back to focusing on your goals. Your ability to manage conflict will provide a lot of value to your team as so many employees lack this skill and often don’t know how to express themselves professionally and respectfully when they are experiencing a high degree of emotion. Knowing how to manage conflict is a great way to practice emotional intelligence at work. Whether you’re a manager or a team member, having the right conflict management techniques at your disposal will give you simple, actionable steps to take so you can resolve these unpleasant, unavoidable situations.

If you’ve been in a manager position at all in the last few years, you probably know the pain that comes with saying goodbye to a valuable team member who holds a lot of institutional knowledge and going through the lengthy hiring process of reviewing applications, giving multiple rounds of interviews, and finally getting your new hire up to speed on their role and your company. The Great Resignation reminded us all of the importance of retaining great employees. Not only does employee retention prevent the disruption of projects and goals, it also saves companies time and thousands of dollars. Besides toxic company culture and low salary, many employees cite poor management as one of the main reasons they’ll leave a job. Read these tips on how to be a good manager and foster a work environment employees want to stick around for.