Many manufacturers have started to explore RPA implementation as a means to automate work processes for various departments. The business benefits from RPA (Robotic Process Automation) come in several forms; cost savings, accuracy, throughput, perfect compliance to regulations, matching audit requirements, and so on. Although the number of companies that have started RPA journeys has exponentially increased, there are only a handful that have been able to fully realize the benefits of RPA through successful implementations.
What's better for increased business performance: employee certification or employee skills? Recently the founder of a leadership company asked me that question, and I wanted to expand on this topic because it's an important one that business executives are always debating. You may find yourself in a position to move a very skilled employee up within the organization, but are there certificates they need for you to be comfortable with that decision. Or reverse that, if someone comes to your company with acronyms and alphabet soup after their name and a portfolio of certificates looking for hire, does that mean they have the skills to do what you need them to do?
Corporate responsibility is shifting from pleasing shareholders to upskilling for stakeholders' sake. And the signs have been there all along. According to a report by McKinsey & Company, the majority believes the system is failing them and current leaders lack credibility. People are more fearful of job loss than ever. In that report, 59% of employees fear job loss due to not having the training and skills necessary. This is higher than the fear of job loss due to automation (55%) or trade policies and tariffs hurting the company (57%). It should be no surprise that people are concerned about themselves. So what's a company to do now?
The productivity tools we've implemented over the past decade to increase employee productivity have actually become distractions at work. I recently read the book Deep Work by Cal Newport and it got me thinking about some of our major detractors from deep work in the corporate setting. I started to wonder. If an employee training program is implemented to increase employee productivity, could the performance be throttled by these detractors.
An employee training program, especially for companies dealing with technology, is vital to staying on top of your industry. But developing talent is easier said than done. Your program must equip employees with the necessary skills to excel while demonstrating business value and a measurable return on investment (ROI). We sat down with President of our own organization, Ryan Landry. to hear from him how to build an employee training and development program that accomplishes your organizational goals.