Building A Virtualization Dream Team
If your organization understands all of the many compelling benefits that virtual apps and desktops provide, and is mobilizing your team to move from physical to virtual desktops, then this article is perfect for you.
ITIL® Terms Defined
What is ITIL? This commonly used term has been thrown around for years, yet many businesses are still facing trouble understanding what ITIL is and can do for their organization.
ITIL is about Service Management in IT. When an IT department introduces a new service into an organization, ITIL is the complete thought process before and after. It deals with the planning, researching, implementing, and testing of a new process. This process allows companies to attain value in the services they are or will be providing to their customers.
