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What is Emotional Intelligence?

Emotional intelligence is knowing how to work productively with other people. It is crucial to achieving professional success and continuing to grow over time. Consequently, experts in business and leadership have been increasingly interested in exploring the concept of emotional intelligence over recent years. By understanding the way you and others feel and applying your skills in managing emotions, you may pave the way toward the next steps in your career.

Keys to Managing a Multigenerational Workforce

Leading in a World of Diversity

The best multigenerational workforce companies know how to be on the same page when setting objectives, completing projects and planning for future growth. Businesses rely heavily on departments that run smoothly and align closely with the needs of the rest of the organization. As time passes, however, an inevitable challenge for maintaining cohesion has arisen in many workplaces.

Why the Best Managers Exemplify Positive Assertiveness

One of the most effective ways for a manager to pull people together for a common purpose is using the techniques called Positive Assertiveness. This approach is all about demanding quality work from the people under your supervision while maintaining a collegial atmosphere. For an organization to grow and thrive, it needs strong leaders who have both a deep understanding of their industry and a broad array of soft skills. A successful manager must be able to keep a team organized, motivated and on track toward fulfilling a company's goals. 

Cloud Comparison: AWS, Azure, and Google Cloud

Pros and Cons of the Top 3 Cloud Platforms

There are countless factors to consider when vetting cloud providers. If you’re feeling overwhelmed, it can be helpful to take a step back and look at each provider’s overall strategy and strengths. Do they align with yours?

Amazon Web Services (AWS), Azure and Google Cloud each stand out from the pack in different areas. Let’s compare their biggest strengths and weaknesses.

3 Benefits of Modern Service Management

The world is becoming digital. As technology is becoming rooted in society, organizations need to prepare themselves for a new way of working. Businesses and professionals have looked at ITIL® as their guiding light to support organizations and with the evolution of ITIL, ITIL 4 is here to navigate organizations into the modern age. Modern service management is designed around ITIL practices, incorporating additional speed, agility and automation to support rapidly changing business needs.

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