ITIL is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. This process has transformed IT departments for years now, helping companies become more streamlined to achieve organizational success. Since IT Service Management has adopted these practices, ITIL has proven successful in helping with everything from procedures, tasks, and checklists, to the measurable outcomes needed to deliver value within organizations.
FOR BETTER SERVICE MANAGEMENT
NEW HORIZONS OFFERS WORLD-CLASS TRAINING SOLUTIONS FOR PROJECT MANAGERS OF ALL LEVELS
LEARN WHY SOFTWARE TESTERS ARE THE QUIET GIANTS OF THE IT PROFESSION AND THE GUARDIANS OF SOFTWARE QUALITY.
Software Testers have become more important for businesses to utilize as software capabilities have grown. With businesses coming up with new ways to build systems and processes, software testing has become a frequent priority to ensure a flawless product.
Certifications prove valuable for security professionals at any stage in their career
If you are a CIO, information systems engineer, or entry level IT administration professional, the potential offered in certification has never been better. By training in an IT security certification program, technical professionals receive the education and specialized skills they require...
In information security circles, 2014 has been a year of what seems like a never-ending stream of cyberthreats and data breaches, affecting retailers, banks, gaming networks, governments and more. The calendar year may be drawing to a close, but we can expect that the size, severity...