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How the Manager Role is Evolving


Good leaders are always thinking ahead, staying flexible enough to take on difficult problems as they arise. Managers must be aware of the constantly shifting nature of their roles, adapting to meet the demands of their organization and needs of their staff. By keeping an eye on the big picture as they develop both technical and soft skills over time, these professionals can help their companies thrive and grow.

5 Ways to Develop Your Leadership Voice

Leaders have been dealing with challenging, uncertain business conditions for decades. Today, it’s a near-constant state of change. Organizations are required to not only adapt, but also anticipate change, and leadership has to keep up.

Your voice is a powerful leadership tool that influences people’s perception, drives communication and helps you articulate your vision. Your voice punctuates your leadership style and directly affects your team’s faith in you.

But what does a strong leadership voice mean? And how can you cultivate yours?

6 Steps to Communicating Across Your Organization

Effective communication within an organization serves as the foundation for development and planning. It promotes the distribution of information, motivates, and encourages socializing. Without an established line of communication, your organization can suffer from misunderstandings and non-responsiveness that penetrate every level of operation. This issue is more than frustrating; it’s costly. Fortunately, there are 6 steps to help employees and managers effectively communicate to their teams and across their organizations.

New Horizons Named One of the Top 20 IT Training Companies

For the 11th Year In a Row, New Horizons is honored as a Top 20 IT Training Company

New Horizons Computer Learning Centers today announced that it is named as one of the top 20 IT training companies on’s annual Top 20 IT Training Companies List. We’ve been honored with this designation for the past eleven years in a row! Considerations for the 2018 Training Industry Top 20™ IT Training Companies List was based on the following criteria:

FAQs: Transitioning from ITIL v3 to v4

ITIL 4, the most anticipated update in ITIL history, is coming soon.

For those of you who are already progressing deep into ITIL v3 there is path to transition to ITIL 4 without having to start from square one. The ITIL Managing Professional Transition Module covers the core elements from the ITIL Managing Professional stream. There is a mandatory training element and exam associated with this module, enabling you to transition your existing designations into the new ITIL 4 certification scheme. Successful completion of this module provides you with the ITIL Managing Professional designation.


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