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How to Build a Successful Employee Training Program

An employee training program, especially for companies dealing with technology, is vital to staying on top of your industry. But developing talent is easier said than done. Your program must equip employees with the necessary skills to excel while demonstrating business value and a measurable return on investment (ROI). We sat down with President of our own organization, Ryan Landry. to hear from him how to build an employee training and development program that accomplishes your organizational goals.

Robotic Process Automation Enters the DOD's JAIC

Robotic Process Automation technology has found a potential new home with the DOD's Joint AI Center (JAIC). Here's why. (From FedScoop | Written by Billy Mitchell) The Pentagon has never undergone a clean financial audit. In fact, prior to 2018, the Department of Defense had never completed a department wide audit — and in that first exercise, the military’s leadership was not surprised by the results. However, the head of the Pentagon’s new artificial intelligence capability believes AI could play a key role in helping the DOD shore up its accounting and make a clean audit more than just a pipe dream.

8 Times Businesses Got Hacked by Not Securing IoT Devices

Many times the threat of not securing IoT devices is not an attack on the device itself, but an attack on the company's larger infrastructure resulting in financial and productivity loss. Gartner claims there are will be over 7 billion connected “things” for business use by 2020. International organizations in particular must now ensure they build security into every new IoT system, or face compliance issues from GDPR and NIS Directive regulators. US firms are going to invest the most in IoT in the coming 12 months: $2.8m. There’s a sizable minority (42%) of organizations involving security teams early on in IoT projects, but conversely the largest number globally (72%) who claim they always define their security needs during projects. However, just 34% said the CISO is ultimately responsible for IoT security, among the lowest worldwide. The company board may discuss the incident recovery plan but have little oversight of the way the company is securing IoT devices in the first place.

Microsoft Software Assurance Training Vouchers (SATV) Updates

Microsoft is updating Software Assurance Training Vouchers beginning in February 2020 to ensure Software Assurance stays relevant and useful to customers. With this change in direction, some Software Assurance benefits will be retired or changed to eliminate redundancies and better align Software Assurance benefits across Microsoft’s products and services portfolio. The changes made also simplify benefit redemptions and replace outdated implementation mechanisms. While each customer experience is unique, all customers can benefit from the ability to optimize their business performance through Software Assurance. 

The Top 10 Growing Skills for IT Service Management Professionals

Editor's Note: This post was originally published in May 2019 and has recently been updated and revised for accuracy and comprehensiveness.


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