Digital transformation has altered the IT landscape significantly. ITIL 4 addresses this new world in ways no other best practice framework can, providing an end-to-end operating model for the delivery and operation of technology-based products and services. ITIL 4 embraces a holistic philosophy to service management, integrating collaborative frameworks such as Lean IT, Agile and DevOps into a single, seamless approach. Download our infographic for a closer look at the ITIL learning journey.
ITIL 4 is a major overhaul to the entire framework and the biggest change since ITIL v3 was published in 2007. ITIL 4 offers a more agile, flexible and customizable version of ITIL that is updated for the modern workplace. ITIL 4 encourages less siloes, more collaboration, communication across the entire business and integrating Agile, DevOps, Lean, IT governance and leadership into ITSM strategies.
In your professional career, a time will come when you have to deliver a business presentation. You may have to present to your colleagues, senior management in your company or even a venture capitalist.
There's no need to prepare a whole TED talk, but simply getting your point across clearly and effectively is the ultimate goal. No matter who your audience is, the success of your presentation hinges on much more than your catchy PowerPoint slides. This blog will provide eight tips and strategies to ease your pre-presentation jitters and teach you how to deliver compelling, confident business presentations.