There seems to be great interest in deploying IT service management tools in the cloud, and ITIL can be adapted to continue to manage IT, regardless of the platform.
Accessibility in Office Web Apps
Due to the fact that so many networks are now interconnected in the business world, focusing solely on one organization's security will do no good in the long run. Instead, experts have to look closely at every interdependent company within the chain to ensure the safety of data for just one. If even one company is at risk, or worse, breached, the safety of all others is threatened. For IT professionals gaining CompTIA security certification or company IT training, it is vital to know how every branch would be affected if a large attack occurred. This domino effect is important to keep in mind as there continue to be advances in cybersecurity.
Often, gaining technical expertise is top-of-mind when considering training, and the best practices of project management and improved processes get neglected. IT departments are challenged to create and continuously improve processes that provide highly efficient services with more business value. This is where utilizing ITIL, CBAP, PMP, Six Sigma and ITMLP/ ITMLE best practices is beneficial.
Both Google Apps for Business and Microsoft Office 365 continue to gain widespread popularity within many organizations. Office 365 aims to be all things to all businesses, while Google Apps is happy offering key capabilities without the complexity. Microsoft and Google each allow personal and business use of their online platform, as well as simultaneous logins to multiple accounts in different browser tabs. Beyond that, their platforms differ greatly in usability and functionality. Let’s have a look.