Recent Posts by Terry Mott

Implementing ITIL in the Cloud

How do you implement ITIL in the cloud? How do you use the ITIL framework to manage the cloud?

There seems to be great interest in deploying IT service management tools in the cloud, and ITIL can be adapted to continue to manage IT, regardless of the platform.
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Sneak Peak: Accessibility in Microsoft Office 365

Accessibility in Office Web Apps

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The Cybersecurity Domino Effect

Due to the fact that so many networks are now interconnected in the business world, focusing solely on one organization's security will do no good in the long run. Instead, experts have to look closely at  every interdependent company within the chain to ensure the safety of data for just one. If even one company is at risk, or worse, breached, the safety of all others is threatened. For IT professionals gaining CompTIA security certification or company IT training, it is vital to know how every branch would be affected if a large attack occurred. This domino effect is important to keep in mind as there continue to be advances in cybersecurity.

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Five Sets of Best Practices to Optimize Your IT Department

Often, gaining technical expertise is top-of-mind when considering training, and the best practices of project management and improved processes get neglected. IT departments are challenged to create and continuously improve processes that provide highly efficient services with more business value. This is where utilizing ITIL, CBAP, PMP, Six Sigma and ITMLP/ ITMLE best practices is beneficial.

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O365 versus Google Apps

Office 365 or Google Apps—Which One’s Right for Your Business?

Both Google Apps for Business and Microsoft Office 365 continue to gain widespread popularity within many organizations. Office 365 aims to be all things to all businesses, while Google Apps is happy offering key capabilities without the complexity. Microsoft and Google each allow personal and business use of their online platform, as well as simultaneous logins to multiple accounts in different browser tabs. Beyond that, their platforms differ greatly in usability and functionality. Let’s have a look.

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