New Horizons Computer Learning Centers announced we have earned the 2019 Outstanding Leader Award at the Platinum Level from CompTIA, the leading provider of vendor-neutral skills certification for the tech workforce, at the recent CompTIA Partner Summit in Las Vegas, Nevada. The award recognizes CompTIA Partners who made a big impact in the effort to transform tech and support for the IT industry in the past year.

Digital transformation has altered the IT landscape significantly. ITIL 4 addresses this new world in ways no other best practice framework can, providing an end-to-end operating model for the delivery and operation of technology-based products and services. ITIL 4 embraces a holistic philosophy to service management, integrating collaborative frameworks such as Lean IT, Agile and DevOps into a single, seamless approach. Download our infographic for a closer look at the ITIL learning journey.
Microsoft Access is an information management tool, or relational database, that helps you store information for reference, reporting and analysis. Access can also overcome the limitations found when trying to manage large amounts of information in Excel or other spreadsheet applications.
ITIL 4 is a major overhaul to the entire framework and the biggest change since ITIL v3 was published in 2007. ITIL 4 offers a more agile, flexible and customizable version of ITIL that is updated for the modern workplace. ITIL 4 encourages less siloes, more collaboration, communication across the entire business and integrating Agile, DevOps, Lean, IT governance and leadership into ITSM strategies.